Remote support software such as TeamViewer allows you to share your desktop with one of our support team and with your permission it even allows us to interact with your machine. Using secure and encrypted connections this software enables us to support you at your desk. 


You can download our remote desktop software by choosing one of the links below for your specific operating system. Once downloaded and launched, you will need to provide the ID and Password of which should appear on screen.


Windows 10 / 8.1 / 8 / 7 / Vista / XP (for XP: minimum requirement: Service Pack 3)

https://www.itslearning.com/data/533/13559/itsremotewindows.exe


Mac 10.4 / 0.5 / 10.6 / 10.7 and later:
https://www.itslearning.com/data/533/13559/itsremotemac.zip