FAQ

Problems with Pages files and upload as assignment answers
If share a Pages document via iCloud and this document is placed in a "sub-folder" in iCloud, f.ex. in a folder called "Pages" - it give...
Mon, 9 May, 2016 at 12:44 PM
Ephorus plagiarism - submitted by
If the Ephorus plagiarism report doesn't show "submitted by": 1. Assignment hand in is anonymous. 2. User who submitted the text being p...
Tue, 12 Dec, 2017 at 12:12 PM
Changes to "Allowed HTML Code Level"
Disclaimer: The content of this document is always subject to change and might be changed without further notice. This document list allowed HTML tags and ...
Thu, 13 Dec, 2018 at 12:32 PM
Why MOV files does not play
.mov files can only be played on Windows if you have Quicktime or other software that can play them installed. This is about browser/device functionality, n...
Wed, 6 Dec, 2017 at 2:15 PM
Export gradebook to CSV and Excel
The option to export to CSV and to Excel has temporarily been unavailable, but should be available again with release 101
Tue, 2 Oct, 2018 at 9:56 AM
Google document --> MS office docx
When does a Google document convert and not: - G Suite No, Office Online Yes -> Google Docs becomes Word Docs (etc.) - G Suite No, Office Online No -&g...
Tue, 19 Nov, 2019 at 2:51 PM
Customer wonders why the activity report does not show activity on students even if the student has actually been active
Visits = number of visits. Duration is the duration of visits, but there is a practical lower limit here in the sessions logging. For mobile app this is...
Thu, 11 Feb, 2021 at 11:05 AM
Can't access AICC course?
These AICC url's can only be used through AICC communication and not be used as any other ordinary link. This means that we cant just share such a link...
Tue, 10 Nov, 2020 at 8:14 AM
Reporting: There's currently no data available for this report
To see login data… The user must have administrator role for the organization in question (to get access to the data and see the login reports menu item...
Tue, 15 Dec, 2020 at 12:18 PM