Fronter: Knowledge Base

Fronter's status page
We work hard to keep service interruptions to a minimum and have a record of averaging 99,5% uptime across our core services. But like anyone, we occasi...
Tue, 21 Nov, 2017 at 12:22 PM
I tried to copy a room several times, but it fails
When you want to copy the same room more than once, please wait until the first room copy is finished before you start another room copy with the same roo...
Tue, 12 Jul, 2016 at 12:41 PM
FAQ Open Edit Save (OES)
What file types does the OES function support?  docx, dotx, dot, docm, doc, xlsx, xlsm, xls, pptx, pptm, ppt, ppsx, ppsm, pps, sxw, sxc, sxi, sxm, ...
Wed, 9 Nov, 2016 at 12:33 PM
All about Open Edit Save (OES)
Overview  Open Edit Save (OES) is a feature in Fronter that makes it possible to edit office documents that have been uploaded to Fronter. The OES feature ...
Thu, 17 Aug, 2017 at 11:54 AM
Two functionalities for admins that help with EOY tasks
We have created two new functionalities in Fronter that supports administrators in their End of Year tasks. We have created an option to display only import...
Thu, 17 Aug, 2017 at 10:57 AM
All about Blackboard Collaborate
Blackboard Collaborate is the web conferencing application that we use in Fronter for live web based meetings. In Fronter, there are two different ways to ...
Thu, 17 Aug, 2017 at 2:05 PM
ClassLive tool: user gets "An error occured while processing the request. Your invitation to attend this session has been revoked."
When a user can't access the ClassLive tool and gets the error  "Error An error occured while processing the request. Your in...
Wed, 21 Sep, 2016 at 3:52 PM
I can't open a file with special character in the filename with browsers Internet Explorer or Edge
Lately we got several reports from customers that they couldn't open documents in Fronter that had special characters in the file name, like å, ø or...
Wed, 2 Nov, 2016 at 8:55 AM
Importing users via csv or txt import
We have improved our function to import users via csv or txt file. It is now significant faster to import a text file.  While we were optimizing this im...
Mon, 6 Mar, 2017 at 3:34 PM